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Privacy Policy for Malaysia Wallet Data

Your account, wallet activity and device records are handled under this Privacy Policy before you enter the lobby.

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skor88 Privacy Policy for Malaysia Wallet Data
CONTACT ROUTES

Contact Paths for Privacy Requests

Privacy requests need a clear route, so we keep contact channels separate from general account chat where possible.

Live Chat Use chat when you need a quick pointer on where to send a privacy request. Our team can explain what account details are needed before a data access or correction request is reviewed.
Email Request Email works well for formal privacy matters because you can attach proof, describe the data involved and keep a dated record. We may reply with extra questions before acting on your request.
Account Check For changes linked to wallet records, we may compare login history, device signals and payment references. This check helps prevent unwanted edits to data tied to Touch 'n Go, GrabPay, Boost dan FPX.
ACCOUNT SAFETY

How We Safeguard Your Privacy Choices

Our Privacy Policy is built around data that appears during normal account use: registration details, wallet references, cookies, device logs and support messages.

Data We Collect

We collect account details, contact data, login records, device identifiers and wallet references. These records help us keep your account connected to the right profile and respond when you ask about data use.

Cookie Use

Cookies help remember session status, language choices and basic security signals. Some cookies are needed for account access, while optional analytics cookies help us see where privacy wording or account steps need clearer layout.

Account Security

We use access checks, device records and login monitoring to reduce unauthorised account changes. If activity looks unusual, support may ask for extra confirmation before discussing wallet data or personal records.

Retention Periods

We keep personal data only as long as needed for account service, legal duties, dispute handling and security checks. Some wallet records may remain longer where transaction records are required by applicable rules.

Partner Handling

Service partners may process limited data for hosting, support tools, payment matching or security checks. We restrict those partners to assigned tasks and do not allow them to use your data for their own campaigns.

Request Changes

You can ask us to correct outdated details, check what data is held or request removal where applicable. We may retain some records when required for account security, payment tracing or legal obligations.

Your Privacy Questions Answered Clearly

These answers focus on how the Privacy Policy works when you create an account, use payment options or contact support. They also explain your choices around cookies, account access and data requests. If your question involves local eligibility, our answer depends on local law and applies where local law permits.

We may collect your name, contact details, account login records, device data, wallet references and support messages. We use this data to operate your account, verify activity, answer privacy requests and protect account access.

Touch 'n Go, GrabPay, Boost dan FPX may appear in wallet logs because they help match deposits, withdrawals and support checks to your account. We use those references only for account operation, tracing and required record keeping.

Yes, you can contact us to request access to personal data linked to your account. We may ask you to confirm your identity first, especially if the request involves wallet records or account security details.

Send a correction request through the contact path shown on this page. Tell us which detail is outdated and provide supporting proof where needed, so we can update the record without affecting another account.

Cookies support login sessions, language settings, account safety checks and basic site measurement. Some cookies are needed for the account area to work, while optional cookies help us improve page clarity and request flows.

We keep data for as long as needed to run your account, respond to requests, handle disputes, meet legal duties and support security checks. Retention periods may differ for wallet records, support messages and login logs.

Start with chat for routing, then use email for a formal privacy request. Include your account reference and the data issue involved, but do not send unnecessary payment secrets or private device passwords.

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